Enhancing your response time to IT system incidents
Our lives are increasingly being integrated with technology. From email and data servers to PBX and CRM systems, and even IoT devices such as refrigerators and coffee makers, we are…
Benefits of using SMS messaging in the Banking Industry
Banks and other financial institutions are under pressure to deliver a mobile-first customer experience strategy. Banks are increasingly looking to provide an omnichannel customer experience to retain brand loyalty and…
Benefits of using SMS messaging in the Education industry
SMS notifications can greatly benefit various vendors in the education ecosystem – schools, universities, enrichment centers etc. It can increase revenue, simplify administrative processes and provide seamless interactive communication. Here’s how:…
7 tips to help choose an SMS service provider
You’ve done your legwork and have now decided to leverage the powerful benefits of using SMS technology to engage with your customers more effectively. The ubiquitous SMS (text) can help…
Benefits of SMS Alerts in Healthcare Industry
A competitive landscape and rising healthcare costs necessitate healthcare providers to manage costs while maintaining high-quality patient care and support services. Also, with rising cyber-attacks, they need to secure endpoints…
Why should your business not rely only on email as an alert delivery channel?
Organizations invest thousands of dollars annually to monitor the health of their devices, applications, systems, servers and overall network. If you are an IT manager, chances are that you would…
Repetitive business processes affecting productivity? Automate your workflow for greater efficiency!
Do you spend a sizeable part of your day executing time-consuming repetitive processes? Implementing workflow automation by streamlining business processes leads to efficiency and eventually cost-savings, thereby improving the bottom-line of…
3 reasons why companies should use omnichannel messaging
The A2P business messaging landscape has undergone a transformation with the rising popularity of instant messengers as a preferred mode of communications amongst end users. Today, omnichannel messaging means the…
The 7 business SMS messaging rules to know
Millions of messages are being sent out by business daily for various purposes - marketing, IT alerts and notifications, reminders, promotional messages etc. The importance of good texting etiquette is…
Why is A2P SMS getting popular with enterprises?
Application-to-Person (A2P) messaging refers to sending SMS alerts from a business application to an individual’s mobile phone and/or vice versa. It has become more popular than the person-to-person (P2P) messaging.…
