Author: sqadmin
With the rapid introduction of new technologies, organisations and their operations are moving faster than ever. For instance, cloud-based tools that streamline sales processes, the supply chain, and customer support…
Everybody understands the importance of taking a proactive stance regarding our health. Instead of waiting for symptoms to appear before addressing them and seeing a doctor, many know that they…
Businesses operate continuously, handling everything from customer needs and public-facing tasks to internal processes like meetings, staff coordination, and managing unexpected incidents that could impact daily operations. Therefore having an…
An alert management system is crucial for monitoring and maintaining IT systems. It enables organisations to quickly learn about and identify issues to facilitate a timely response that minimises service…
Understanding Alert Fatigue and Its CausesAlert fatigue happens when monitoring systems send numerous alerts that many of them get ignored or become so overwhelming that it is impossible to respond…
To conduct daily business operations as efficiently as possible, modern companies must leverage technological tools and systems and invest in the critical IT infrastructure that brings them together. But just…
Enterprises have invested significant resources in putting together an infrastructure that helps them conduct their daily business efficiently. On experiencing unplanned IT systems downtime, risks associated with it need to…
Engaged customers are one of the key factors in having sustained business growth. These are customers who are your biggest fans. They want to know more from you, they want…
With an increasingly mobile and digital workforce, how do you ensure the security of employee and customer data? The rise in cyberattacks on corporate networks has made customer data more…
The retail industry is fast moving away from a brick and mortar focused approach, to focusing their efforts entirely on the digital storefront. This means that customers are shopping online…
