IT Alerts and Notifications
An alert management system is crucial for monitoring and maintaining IT systems. It enables organisations to quickly learn about and identify issues to facilitate a timely response that minimises service…
Understanding Alert Fatigue and Its CausesAlert fatigue happens when monitoring systems send numerous alerts that many of them get ignored or become so overwhelming that it is impossible to respond…
To conduct daily business operations as efficiently as possible, modern companies must leverage technological tools and systems and invest in the critical IT infrastructure that brings them together. But just…
Enterprises have invested significant resources in putting together an infrastructure that helps them conduct their daily business efficiently. On experiencing unplanned IT systems downtime, risks associated with it need to…
Whether you have your IT systems and applications hosted on-premise or on cloud, the problem of system failure is very real and the need to respond quickly is critical to…
Business communications have changed significantly over the last decade, and even more so since the pandemic in 2020. Social distancing restrictions and work from home measures forced businesses to take…
Imagine this. Your IT teams have to respond to support tickets from a queue system one by one. The queue system works on a first come first serve basis, and…
All businesses will experience crisis, though this sentiment is probably shared by all now more than ever. Whether it be a supply and demand shortage, a business relationship crisis, or…
Have you ever missed out on an important email because it was buried beneath notifications from other apps? Have you felt stressed out from trying to keep track of the…
What makes our solutions different from your competitors? This is a question we often hear from our customers. Over the years of working with different customers from different industries, we…
